Outsourcing Practice
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| Outsourcing Services:
The StratBiz Outsourcing Services practice specializes in thought leadership and strategic consulting for designing an Outsourcing Relationship
and services that extends beyond cost savings. Our relationships
and services extend into strategic and transformational engagements that help an organization remain competitive in this ever-changing world.
StratBiz Outsourcing Methodology:
The StratBiz End-to-End
Value Realization Methodology is designed to meet the Outsourcing needs of most business irrespective of their project or program phase. Whether you are a business considering outsourcing, need advise on improve an existing relationship, or require help managing a relationship, the end-to-end value realization based methodology can work for you. The metrics and measurement based approach we utilize aligns with the key business objectives and goals with the performance management used within each business function. This is accomplished with the utmost sensitivity to any current vendor and with the complete involvement of your Senior Executives.
All StratBiz Outsourcing practitioners have facilitated multi-million dollar outsourcing contracts, engagements, and implementations. The StratBiz Team has been directly involved with over 65 million dollars worth of outsourced IT initiatives within the last year alone. Based off of this experience as well as through established local contacts within numerous countries, StratBiz developed the following model to best serve its clients needs:
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Outsourcing
Business Areas:
With our preferred partner network across the globe we are able
to meet your business demands for outsourcing services. Examples of business areas we support
across different industry verticals are presented below.
Clinical
Trials (CRO): Clinical Trials Project Management, Clinical Studies, Laboratory services, Laboratory Reporting (phase I, II, III & IV), Clinical Data Management, Regulatory Approvals, and Bioanalytical / Bioequivalence studies.
Contract Research and Manufacturing
Services (CRAMS / CMO) : Process Research and Manufacturing Services for early Intermediates, Advance Intermediates, and API from limited quantity to large scale
production . Contract research services in support of drug discovery and
development, Regulatory Approvals, and
Complian
Business
Process Outsourcing Services (BPO) : Claims Processing, HR services, Customer Care, Revenue Cycle Management, Document Management, Medical Billing, Medical Coding, and Medical Transcription.
Information
Technology Outsourcing Services (ITO)
: IT Management Services, Software Maintenance, Testing, Consulting, Development and Integration, Hardware and Maintenance, and Education and Training.
Outsourcing
Advisory Services:
- Outsourcing Needs Assessment: If you are envisioning the outsourcing of a business process or function, we can help your leaders assess the strategic business alignment and define the requirements and metrics of single or multi-sourced outsourcing engagements.
- Service Provider Selection: Cost is just one of the many factors when selecting a Service Provider, especially an offshore service provider. Market leadership, process specialization, quality control, service reliability, and supply flexibility are important considerations from a value realization perspective. With our knowledge of the offshore markets and a systematic selection process, including face to face communications and travel, we can help you select the right Provider.
- Contract Development: Contract development can be a long drawn process and requires clear definition of performance metrics, measurement, Service Level Agreements and a governance process. We work with your business, legal and procurement groups and service providers to facilitate communications and to get the most advantageous contract in place.
- Business Operations and Service Provider Management: Once the contract is signed, it is important to have an integrated look at functions from a business process and governance perspective. We can manage the Service Provide for you or help you run the entire business function on an ongoing basis.
- Existing Engagement Evaluation: To improve your existing Outsourcing process and relationship, we can perform an independent top down and bottom up evaluation with the goal of strategic alignment and metrics & measurement review. We are particularly sensitive to existing relationships and involve the Service Provider along with the company management and the affected users within this evaluation process.
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Contact
StratBiz for a no obligation discussion on the current future of Outsource Engagements. Many extended discussions such as these have resulted in the saving of millions of dollars. The Senior StratBiz Team looks forward to meeting with you. |
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